4. Personal Information You Provide Us. You may disclose Personal Information to us as follows:
a. By Creating a Flöka Account. As a User, when you create a Flöka account to use the App, we collect the following: name, email address, date of birth, and address. When you register to become a Practitioner, we collect the following: name, email address, phone number, address, billing information, information about your medical practice, information about your registration and licensing with provincial regulators (as applicable), and any other Personal Information required to go through the Practitioner verification process that we may request at the time of verification.
b. By Using the App. When you use the App, we collect the following: any Personal Information (including, without limitation, tracking information related to sleep, symptoms, menstrual cycles, body temperature, nutrition, fitness, mood, and weight) that you manually input into the App or share with the App via a Third-Party Integration. If you share Personal Information with the App via a Third-Party Integration, you may choose the Personal Information they would like to sync with your Flöka account and may choose to disconnect sharing of Personal Information using a particular Third-Party Integration at any time.
d. By Applying to Work with Us. If you would like to work with us and submit hiring materials to us, we collect any Personal Information you share with us in your hiring materials, such as your resume, cover letter, transcripts, or certifications.
6. How We Use Personal Information. We use your Personal Information in the following ways:
a. To authenticate and verify you during account creation and onboarding;
b. To provide access to the Flöka Services;
c. To provide, maintain, improve, and enhance the Flöka Services;
d. To develop new Flöka products, features, and services;
e. To communicate with you, provide you with updates and other information relating to Flöka Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
f. For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable, or otherwise of interest to you, where you have subscribed to receive such materials;To find and prevent fraud, and respond to trust and safety issues that may arise;
g. For compliance purposes, as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; andFor other purposes for which we provide notice at the time the Personal Information is collected.
Flöka reserves the right to aggregate and anonymize Personal Information shared by you via the Flöka Services and use such aggregated and anonymized information as we see fit.
7. Who We Share Your Information With. We may share your Personal Information with third parties, such as our affiliates, selected business partners, suppliers, and sub-contractors, while performing our contractual obligations. These third parties may include web hosting partners, IT service providers, and our affiliate company.We have put in place contractual and other organizational safeguards with such third parties to protect your Personal Information from unauthorized uses and disclosures. Such third parties have limited access to Personal Information solely for the purposes described herein, and they will be subject to contractual restrictions prohibiting them from using such Personal Information for any other purpose.
In addition, we may disclose your Personal Information to third parties:
b. If we have reason to believe that disclosing this Personal Information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else (including the rights or property of anyone else) that could be harmed by such activities; or
c. If we believe in good faith that such disclosure is required by and in accordance with the law.Our servers and those of third parties who may receive your Personal Information may be located outside of Canada. Accordingly, your Personal Information may be available to foreign governments or their agencies under a lawful order, irrespective of the safeguards we have put in place for the protection of your Personal Information.
10. Access and Accuracy. You may access the Personal Information we hold about you to verify accuracy of your Personal Information, to have a general account of our uses of your Personal Information, and to correct your Personal Information as appropriate. Upon receipt of your written request, we will provide you with a copy of your Personal Information although in certain limited circumstances, we may not be able to make all relevant Personal Information available to you (for example, where that Personal Information also pertains to another user). In such circumstances, we will provide reasons for the denial to you upon request. We will make every reasonable effort to keep your Personal Information accurate, and to respond to your in a timely manner.
a. Via email: Email us at firstname.lastname@example.org using the subject line “Attention: Privacy Officer”.
b. Via mail: Mail us correspondence to 321 Water Street, Suite 501, Vancouver BC V6B 1B8.